FAQ

Formula1.com

Q: Who is Formula1.com?
A: Formula1.com is the Official Website of FORMULA 1®. It is run by Formula One Digital Media Limited, a Formula One Group Company.

Q: Who can I contact with questions on Formula1.com?
A: For stats or data related queries, please contact DataQuery@Formula1.com

For general queries, please contact Webmaster@Formula1.com
 

TV Broadcasts

Q: What time is the race shown on TV?
A: Please refer to your local TV listings for information.
 

F1® Access

Q: What is F1 Access?
A: F1® Access is a new membership platform available on Formula1.com on an annual or monthly subscription basis. For more details, please visit our F1 Access information page.

Q: Who can I contact if I have billing inquires about my subscription?
A: Please email Billing@Formula1.com and include your subscription details

Q: Why is F1® Access not available in my country?
A: F1® Access is not available for registration in all countries due to tax reasons. We are regularly monitoring Formula1.com for visits from different countries and endeavour to add more as the season progresses.
 

The Official F1® App

Q: How can I install the Official App?
A: The Official F1® App is available in Android and iOS with a Windows version coming soon.

Q: Who can I contact for questions related to the F1® App?
A: iOS users - F1App-iOS@formula1.com
Android users - F1App-Android@formula1.com


Tickets

Q: How can I buy tickets to one of the Formula One races?
A: Formula1.com's online ticket store sells official tickets. Please click here to visit.

Q: I bought tickets from the F1® Ticket Store and I have questions. Who can I contact?
A: CustomerCare@Formula1.com

Q: I bought tickets from another reseller and have questions. Who can I contact?
A: Please contact the reseller from whom you purchased the tickets. Our Customer Care team can only help with tickets purchased from Tickets.Formula1.com


Merchandise

Q: Where can I buy official FORMULA 1® merchandise?
A: Formula1.com's online store offers a wide range of official team merchandise, including teamwear, leisurewear, accessories, diecast models, gifts and souvenirs. Click here to visit. Formula1.com also provides a Tickets service to all races.


Reproducing Info

Q: Can I reproduce any of the images and information used on the site?
A: No, the Terms & Conditions of the site state:
"This Site as a whole is protected by copyright and other intellectual property rights. All rights are reserved."