Contacts

The F1® Ticket Store

The F1 Ticket Store is operated by Platinium Group S.A.M.
For customer service enquiries call +377 93 25 47 78, email CustomerCare@formula1.com or click here.
 

F1® Access

For billing queries related to F1 Access, please email your subscription details to Billing@Formula1.com
 

The Official F1® App

In the first instance please consult the App section on our FAQ page. For customer service enquiries, please email as relevant to the platform you are querying:

iOS users: F1App-iOS@formula1.com

Android users: F1App-Android@formula1.com
 

The F1® Store

This is operated under licence by Kitbag Limited. 
For customer service enquiries: 
For the UK call 0871 2202111, or +44 871 2202111 from outside the UK. 
To email, click here
To place an order by phone: 
For the UK, call 0871 2202200, or +44 871 2202200 from outside the UK.
 

General

Due to the high volume of traffic we receive, we regret that we are unable to respond to emails which are not specifically related to the categories below. These categories relate to the operations of the Formula One group of companies only, and not the business of individual teams or drivers competing in the FIA Formula One World Championship. In addition, please note that the email accounts below do not process any enquiries relating to recruitment or charitable activities.

Please follow this link for enquiries relating to the Formula 1 Partner Programme and any other business related enquiries.
For Formula1.com enquiries, please email WebMaster@Formula1.com 

Please note, details regarding reproduction of Formula1.com content can be found in our Terms and Conditions.
 

Technical and Live Timing Queries

For technical queries related to the F1® Live timing on the website, please email LiveTiming@Formula1.com

For data queries or technical assistance, email DataQuery@Formula1.com
 

Media accreditation

Members of the media wishing to obtain accreditation for Grands Prix should consult the official FIA website at www.fia.com